Our brilliant staff oversee the running of the Essex Restorative and Mediation Service, including supporting and recruiting our facilitators, liaising with service users and other organisations, arranging mediation / RJ conferences, and delivering training. They are all experienced, accredited RJ and mediation practitioners. The team currently consists of a service delivery manager, two RJ co-ordinators, an RJ administrator, and a support staff member.

Emma Goddard: Service Delivery Manager

Emma set up and has managed the service since 2015 where it was first established. Emma oversees the service delivery and also delivers all in house training to facilitators. Prior to this, Emma worked in HMP Leeds as an RJ co-ordinator where she implemented and developed restorative justice within the prison. Emma has worked on a range of cases, including sexual offences, and oversees the complex and sensitive cases. Emma is currently on maternity leave and will be returning in January 2021.

Nikki Essex: Interim Service Delivery Manager

Nikki joined the team in April 2020 until January 2021. She has worked in policing for over 5 years and began her work in the RJ world with Kent Police as their Restorative Justice officer. She oversees the service delivery of ERMS and ensures they maintain positive links with other agencies and partners, promoting the benefits and successes of Restorative Justice. She has worked on various cases including burglary and domestic violence and is an accredited mediator. She holds a 1st class degree in Psychology and is also a Special Constable with Essex Police.

Janet Lunn:  RJ Co-ordinator

Janet joined the service in April 2015 when it was launched as a pilot. Her role of Restorative and Mediation Coordinator provides support for facilitators, referral supervision and helps to promote and develop the service. Prior to joining the Essex Restorative and Mediation Service she worked with Victim Support for twenty years offering support to victims of crime.

Kasia Grabka: RJ Co-ordinator

Kasia joint the service in September 2016 in response to meeting the increasing demand for the service amongst Essex citizens. Kasia is an accredited mediator and an accredited RJ practitioner and recently completed her Masters degree in Forensic Psychology at Royal Holloway, University of London. She is mainly responsible for referral supervision, supporting facilitators and promoting and developing the service. She is proactive in developing the role, reviewing and implementing RJ activities and procedures to ensure the force uses RJ to a high standard, in line with the Victim’s Code of Practice.

Alysha Patel: Service Administrator

Alysha joined the team in February 2020. She has been in the RJ world for just over 2 years, starting as a volunteer in Derby, to an admin / practitioner in the West Midlands. Prior to this, she graduated with a 2:1 in BSc Psychology with Criminology. She carries out a range of administrative duties to ensure an efficient, professional and A class service is provided.

Richard Wicks: Admin Support

Richard began his work within Policing around 8 years ago and has assisted the ERMS with administrative work since 2015. He is one of the team members participants may speak to when we receive a new referral, explaining our service and how we can assist. He is also a coordinator for the ICV scheme in Essex.




One of our core values is to work with people who share our passion for restorative justice and conflict resolution. Our services are delivered by around 40 accredited mediation and Restorative Justice facilitators. Many hold other full or part time jobs, whilst some are retired. All of our facilitators share our enthusiasm and they voluntarily give up some of their spare time to allow ERMS to deliver a valuable service to participants. Meet some of our facilitators:

Laurie has been with ERMS for just over 4 years. He has completed a wide range of cases including sensitive and complex cases. He says: “It’s great working with great people and there’s no doubt that it keeps my brain going! I was with Essex Police and retired and then was a magistrate for 10 years. I love my golf and have been Secretary and Captain of Essex Police Golf Club”.